Product Delivery and Returns - brief

Shipping - Pre-order items

  • Pre-order items will ship as soon as they are available
  • Pre-order shipping estimates are sometimes, unavoidably delayed due to conditions beyond our control. Please bear with us and email if you have a query
Shipping - In-stock items
  • In-stock items are typically packed are dispatched within 3 business days
Delivery
  • Royal Mail deliveries; UK 1-4 business days, Ireland business 3-7 days
  • International deliveries takes about 5-10 days to most other countries
  • The 'delivery' time-frame / estimates are from the date of dispatch
  • We ship 'tracked and / or signed for’ (depending on service)
  • If you want to upgrade the delivery service – ping us an email
  • Applicable import duties are payable by you
Returns
  • UK and Ireland returns accepted within 14 days of delivery
  • International returns accepted within 21 days of delivery
  • Return goods in tip-top conditional. NO mucky or damaged returns please 🙏
  • 'Custom', 'non-standard' orders and 'clearance' items are not returnable
Please review our full policy here; DELIVERY AND RETURN policy