Product Delivery and Returns - brief
Shipping - Pre-order items
- Pre-order items will ship as soon as they are available
- Pre-order shipping estimates are sometimes, unavoidably delayed due to conditions beyond our control. Please bear with us and email if you have a query
- In-stock items are typically packed are dispatched within 3 business days
- Royal Mail deliveries; UK 1-4 business days, Ireland business 3-7 days
- International deliveries takes about 5-10 days to most other countries
- The 'delivery' time-frame / estimates are from the date of dispatch
- We ship 'tracked and / or signed for’ (depending on service)
- If you want to upgrade the delivery service – ping us an email
- Applicable import duties are payable by you
- UK and Ireland returns accepted within 14 days of delivery
- International returns accepted within 21 days of delivery
- Return goods in tip-top conditional. NO mucky or damaged returns please 🙏
- 'Custom', 'non-standard' orders and 'clearance' items are not returnable