Refund policy

REFUNDS AND RETURNS

We offer a 14 day returns policy (from the day you receive it) for UK & Ireland and 21 days for all other countries including mainland Europe, Australia and USA (exclusions apply - see below).
We cannot offer refunds on some items such as 'custom' or 'non-standard' orders and items sold as 'clearance'
We include returns info in your package; it’s a simple process…just email us to say you’d like to return and we will send you a returns number within 24 hours which you pop on your return form
All returns must have the tags on and be undamaged, spick & span and unworn (of course!!)
You pay return postage and we recommend that you get a tracking number
We endeavour to refund you within 10 business days (we are usually faster!) and you will receive a note once refunded
If you love your garment but size is not right, it’s easiest for you if you snap up your correct replacement, pay for it and we will get that to you ASAP. Then we work out the refund for you on the original purchase after it's received back.